Where it gets messy
Distinguishing between the complicated and complex quadrants is the biggest challenge.
As I ponder the Cynefin framework, I realize that distinction is the cause of many heated differences of opinion.
(This series of articles is cross-posted from my other blog, Nonprofit Update. I’ll put them on this blog as well because the Cynefin Framework is quite helpful for understanding the messy world around us.)
It is also the cause of many unintended consequences. I’ve talked about that a lot on my blogs.
Applying the solutions from the complicated quadrant to issues in the complex quadrant is the conceptual cause of most of the harm from those unintended consequences.